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Case study · Batch traceability system

From paper batch records to full ingredient traceability.

A Singapore food ingredients manufacturer replaces paper-based batch records and Excel recall lists with a connected traceability system that links every finished batch back to its raw material lots.

4 hrs → 8 min
Recall trace time
0 paper
Batch records in circulation
100%
Lots traceable to supplier CoA
3 audits
Passed without findings since go-live
Manufacturing proof table with metal components, packaging samples, quality documents, and finished goods
Operational view

What changed in the actual operating flow

Each case is about the workflow surface that moved, not a generic technology implementation.

Situation

Where they were.

The manufacturer produced blended food ingredients — spice mixes, flavour compounds, and functional additives — for F&B manufacturers, food service distributors, and contract packers across Singapore and Southeast Asia.

Batch records were paper forms filled out on the production floor. Each batch listed the raw material lots consumed, quantities weighed, mixing parameters, and quality checks. The forms were filed in ring binders by month.

When a customer or auditor asked "which raw material lots went into batch 2024-0847?", the production manager pulled the binder, found the page, and manually cross-referenced the lot numbers against supplier certificates of analysis stored in a separate folder.

A mock recall exercise — tracing all finished goods containing a specific raw material lot — took four hours. The SFA auditor noted this in their report. The operations director decided that the next audit would go differently.

What we built

The system.

  • A batch record system where operators scan raw material lot barcodes during weighing. Each scan logs the lot number, supplier, CoA reference, quantity, and timestamp against the production batch.
  • A recipe and BOM engine that defines the target formulation for each product — ingredients, quantities, tolerances, and mixing sequence. The system validates each batch against the recipe and flags deviations before the batch proceeds.
  • A forward and backward traceability engine. Forward: given a raw material lot, find every finished batch that consumed it. Backward: given a finished batch, find every raw material lot that went into it. Both queries return results in under 10 seconds.
  • A certificate of analysis (CoA) generator that produces a per-batch CoA from the quality test results entered during production. The CoA references the raw material lot CoAs and is downloadable as a PDF.
  • An allergen declaration matrix that flags when a batch line runs a product containing a major allergen (the 8 SFA-listed allergens) and requires a cleaning verification record before the next batch.
Outcomes

What changed in the numbers.

4 hrs → 8 min
Mock recall trace time
−100%
Paper batch records
100%
Raw material lots traceable to supplier CoA
−90%
Time to produce customer CoA
3 audits
Passed without corrective actions since go-live
−65%
Production manager time on documentation
Operational shift

What changed day-to-day.

The production manager stopped being a human search engine for batch data. Auditors got answers in minutes instead of hours. The quality team could issue customer CoAs the same day as production instead of two days later. The operations director stopped worrying about the next SFA visit.

The last SFA audit, the inspector asked for a recall trace. We pulled it up on screen in front of him. He said it was the fastest trace he had seen from a company our size. That moment paid for the whole system.
Project notes
Engagement

Ten-week build. Paid discovery mapped the batch flow from receiving through blending, filling, and dispatch. Barcode scanning hardware sourced locally. System designed to meet SFA food safety requirements and customer audit standards.

Anonymized. Real numbers. References on request during discovery.
Next step

If your batch records are in binders and your recall readiness depends on one person knowing where everything is filed, talk to us about a traceability system built for food manufacturers.

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